Carol is the Senior Manager, Strategic Partnerships & Market Engagement for GSMA Mobile for Humanitarian Innovation Programme. In this role, she is responsible for building the digital ecosystem through strategic partnerships between humanitarian organisations and the private sector (MNOs, FinTech, etc) to promote digitisation of humanitarian assistance through tangible projects/initiatives at the last mile in various geographies. Carol is also the Co-chair of the OneGSMA, championing Diversity, Equity and Inclusion(DEI). Prior to joining GSMA, Carol worked for Equity Bank Group Holdings Limited in various business functions. Carol joins from Finserve Africa part of Equity Bank Group where she served as a product manager engaged in financial services, emerging technology and spearheaded the Jenga payment gateway platform. Prior to her work at Finserve Africa, Carol was a special projects manager at Equity Bank where she championed social payments projects in East Africa, enabling financial and economic inclusion in marginalized areas. Among successful initiatives that Carol led include cash payments using technology and channel innovations to achieve effectiveness and efficiency in Kakuma, kalobeyei settlement and in arid Northern Kenya. The cash transfers innovative model was extended to vulnerable children, older persons, persons with severe disabilities and to Refugees in Kenya, Rwanda and Uganda. Carol also led Huduma Kenya Card Payment project and eCitizen platform. Carol was also a co-chair of the East Africa Humanitarian Private Sector Partnership Platform EA-HPPP (2016-2017). Carol holds a master’s degree in strategic management from Catholic University of the Eastern Africa and a Bachelor’s degree in Finance and Accounting from Kenya Methodist University.